Help. Ordering old photos - frames & prints

 

Searching/browsing:

There are two ways of searching the catalogue of images:

1.      Using the search box.

Enter a key word into the search box at the top right of any page. A search is then conducted to locate any catalogue entries that include this key word in the image title or description. Scrolling down the page will then reveal the catalogue entries that contain the word.

If the full catalogue reference is known (eg., Belgrave 10P), then Belgrave 10P can be typed into the search box to give direct access to the image and description. For those locations where there are more than 99 entries (eg., Kalorama, Olinda and others), a stop (and no space) is required after the location name when searching for entries numbered 100 and above. For example Kalorama.100P, not Kalorama 100P.

Search hints:

  • The search facility is not case sensitive. "Melbourne" and "melbourne" will reveal the same entries.
  • Search words may be complete words or parts of words. Eg, a search for the word "black" will produce Black Rock, Blackwood, blacksmith, etc. To search just for the word "black", use space followed by black followed by space.
  • A search for "Mt" should be followed by a search for "Mount"
  • Some location names are found in more than one category. Eg, Brighton is found in Victoria and South Australia. It is best to search under just "Brighton"
  • A search for 1920 will include both 1920 and 1920s entries, but a search for 1920s wil not include 1920 entries.
  • A search for "Ballarat C.1920s" will reveal no entries. However a search for "C.1920s" will reveal many entries listed alphabetically, which can then be scrolled through for Ballarat. A search under "Ballarat" would be quicker to locate Ballarat images from the 1920s.
  • When searching for a particular make of vehicle, it could be worth searching under the make (ie, Ford) or under the theme category "Car, bus & truck". However, such entries will only be found under this category firstly if they are identified and secondly if they are the major focus of the image.
  • When searching for a particular building or structure in a given location (eg, Royal Hotel Ferntree Gully or Ringwood Railway Station) it is preferable to search under the location and then scroll through the entries.

 

2.      Using the image categories.

The image categories can be accessed near the top of each page via the labelled images (eg., Agriculture & farming, Animals, etc). By using the gold left and right arrows, all of the many categories for both themes and locations can be accessed. When a desired image category is located, clicking on the thumbnail image for that category will reveal all images for that category. If there is more than one page of images, further pages can be accessed by using the page navigation to the right side of the page.

To preview an image, clicking on the thumbnail of the image will reveal a larger image. Our image collection is currently being re-scanned to allow full screen viewing. Until this process is complete, some images can only be viewed in the smaller size, although much larger than thumbnail image size. When viewed in the re-scanned full screen size, a watermark “Images of Yesteryear” will appear on the image. This watermark will not appear on the purchased product.

Purchasing procedure:

Choosing print & frame options:

When an image has been chosen for possible purchase, clicking on “View Details” below the image description will allow selection, on a new page, of a range of options for both prints and frames, including frame styles and sizes, mount colours and prices. If a framed print is chosen, an image of the frame style and mount colour is shown.

Using the shopping cart:

Clicking on “Add to cart” will reveal, on a new page, the details of the chosen products in the shopping cart, as well as delivery options (for framed prints only).

Items can be removed from the shopping cart by clicking on “Remove” and further items can be added to the shopping cart. The shopping cart can be viewed at any time by clicking on the View Cart page.

Secure online payment:

Clicking on “Checkout” from the shopping cart will reveal, on a new page, fields for entering name and address details as well as credit card details.

Online payment is made via SecurePay, a secure online gateway which ensures security of credit card details. Please see our Privacy Policy for further details re our secure online payment gateway.

After the checkout is completed, you will receive an email confirming your purchase details and including a receipt number which should be retained for future reference.

Obtaining your purchase:

         Prints:

Our photographic prints are posted in postal cylinders via Australia Post regular mail service. See our Delivery Policy on the Terms & Conditions page for details of estimated delivery times for prints.

            Postal charges for prints:

·        Within Australia: $11.20

·        International: $14.80

Framed prints:

There are three options for obtaining framed prints, one of which is selected during the checkout procedure.

These are:

·        Pick up at Olinda, Victoria

·        Pick up at Red Hill Market (Details on the Contact Us page)

·        For residents of Dandenong Ranges and environs, east of Melbourne, delivery is offered. The postcodes for which this delivery applies can be viewed during the checkout procedure.

See our Delivery Policy on the Terms & Conditions page for details of estimated production times for framed prints.